How will my package be shipped?
All items are carefully packaged to prevent damage during transit. TheWorldArt.com ships via UPS. UPS does not ship to P.O. Boxes. When a P.O. Box address is given, we will ship via the United States Postal Service. (Please note that additional costs may be added) Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include weekends
What are domestic shipping rates?
For all UPS Ground shipments, there is a flat fee of $10. (The Flat Rate can change without notice.)
Do you offer faster shipping rates?
UPS does offer Next Day Service, Second Day Service and a Third Day Service. (Additional Fees will apply for each service)
What happens if only a portion of my order is available for immediate shipment?
We will notify you via email or a phone call. At your request, we will ship separately the in-stock items on your order while waiting to restock any temporarily out of stock items. This will not affect your shipping charges.
How are posters packaged and what kind of container is used?
We accept all major credit cards (Visa, Master Card, American Express, and Discover), cashier’s checks and money orders.
With Theworldtheworldart.com, ordering online is as safe as using a credit card to buy dinner in a restaurant. We use the latest security technology, which includes data encryption, server authentication, and message integrity. Furthermore, we have registered with Aplus.netSSL to assure our customers that we are a valid, legal, and trusted corporation.
Can I request another packaging method for my poster?
We do not currently offer options on packaging methods. All items are securely packaged in an appropriately-sized box with fitted inserts and/or packing material to prevent shaking and damage during shipping.
Can I ship to a P.O. Box? Can you ship to an APO?
Yes, within certain guidelines. The USPS delivers packages 11" x 14" and smaller to a P.O. Box. Larger framed items must be shipped to a street address. Note also that for items shipped to a street address, a phone number is required. We can also ship to an APO. This can only be done through the USPS.
How do I ship my items somewhere other than to my billing?
It's easy. During the checkout process, you are provided the option to enter a shipping address that is different than the billing address.
What are your international shipping rates?
We are currently establishing international shipping rates.
Is my package insured?
theworldArt.com guarantees your satisfaction and we will give you a credit, an exchange or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Service at 951.697.4750 or via email at support@theworldart.com.
How do I know that my item has shipped?
After your order has shipped, you should receive an email with your package’s tracking information. With that tracking information you may click on this link to track your package: http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav
If for any reason you do not receive correspondence, you may contact our Customer Service at 951.697.4750 or via email at support@theworldart.com.
What if I have not yet received my order but it shows that it has shipped?
Shipping times can vary depending on location. The carrier will provide a delivery time estimate when tracking your order. If that date has passed or you have any other concerns about your order, please contact our Customer Service at 951.697.4750 or via email at support@theworldart.com.
When will my order arrive?
This varies based upon where you live and the shipping method used. Once we ship your order, we will email you a confirmation with tracking information of the package. Please contact our Customer Service at 951.697.4750 or via email at support@theworldart.com with any additional questions. Delivery time averages 3 to 5 business days once your item(s) leave our facility. Note that orders are shipped/delivered only Monday –Friday. Delivery estimates do not include weekends. If you provide a valid email address when ordering, a notification will be sent when the shipment occurs |
