TheWorldArt.com is committed to high quality products, and it is important that we keep you happy!
Therefore, if your purchase arrives to you damaged or you are not completely satisfied*, you may return it within 48 hours of receipt and receive a free replacement or a full credit for the price of the product. Shipping charges will not be refunded.
To return your item(s) please pack them in the original tube or box and include the Invoice or Packing slip, which was included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Credit.
When you return your item, we recommend that you use a shipping method that offers a tracking system.
- In order to receive credit for “unsatisfied” orders, the original order must be return in good condition. Once we receive and evaluate your package, then we will reship your replacement to you immediately. (Approval for free replacement and/or full credit, is contingent upon the results of the evaluation.
- (Upon our discretion, Theworldart.com have the right to refuse any returned package that does not meet the above requirements)
|